Use of Qualified Medical Interpreters in Health Care: Barriers for Health Care Professionals

Abstract

Access to language services has become a fundamental component of care for patients who are not proficient in the English language. Patients who cannot effectively communicate in their preferred language require qualified bilingual support to ensure they receive equal access to health care. Despite the understood need for quality bilingual services, many health care professionals may be reluctant to use or provide qualified medical interpreters. A review of the literature is provided regarding barriers, which prevent or negatively influence health care professionals’ decision to use a qualified medical interpreter, thus disregarding policies regarding language laws. The purpose of this literature review is to increase understanding of the benefits of interpreter utilization, which acknowledges the rights of Limited English Proficient (LEP) patients, and maximizes the use of collaboration among health care professionals.